Commercial Offer

Did the services offered in the proposal meet your requirements?

Did you receive our proposal in time?

Test Execution

Did we provide all services?

Did we meet the test schedule?

Did we respond with flexibility to your additional needs?

Did our working practice comply with your requirements?

Were our quality assurance measures adequate?

Did you consider our test equipment appropriate?

Customer Support

Did our general support (in the test facilities, clean rooms) meet your requirements?

Did ESTEC services (forklifts, storage, phones, furniture) meet your requirements?

Was the required office space available?

Were the required IT resources available?

Test Documentation

Did our test report contain all the required information?

Did you receive the documentation in time?

Overall Rating

please assess our overall performance

8 + 15 =

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